SIMS Family
ABOUT SIMS FAMILY HEATING AND AIR
Choosing the right HVAC company is an important decision. That’s why we encourage you to hear directly from the people who know us best, our customers. Their honest feedback highlights our commitment to exceptional service, dependable workmanship, and lasting comfort. Browse our reviews to learn why so many homeowners trust us with their heating and cooling needs.
Elwood Jones
3 days ago
Knowledgeable and professional. Great service
Holly Bailey
5 days ago
If you want an honest company, these folks are the way to go! We were quoted over $9K for a whole new unit and Sims found the actual issue and fixed it on the spot!
Tisha Redd
5 days ago
Sims AC Sales & Service continues to prove why they’re the best in the business. Thomas replaced my AC three years ago, and recently it started dripping into my living room. Without hesitation, he came out and took care of the issue quickly and professionally.
What truly sets Thomas apart is his kindness and awareness of people’s needs. My husband requires extra care these days, and Thomas remembered that immediately — putting my husband’s comfort and safety first before anything else. That level of compassion is rare, and it means everything.
If you need AC service, repairs, or replacement, please reach out to Sims AC Sales & Service. Their customer service, reliability, and genuine kindness are exceptional. They don’t just fix your AC — they take care of you.
Tisha Redd
What truly sets Thomas apart is his kindness and awareness of people’s needs. My husband requires extra care these days, and Thomas remembered that immediately — putting my husband’s comfort and safety first before anything else. That level of compassion is rare, and it means everything.
If you need AC service, repairs, or replacement, please reach out to Sims AC Sales & Service. Their customer service, reliability, and genuine kindness are exceptional. They don’t just fix your AC — they take care of you.
Tisha Redd
Ashley Sims
1 month ago
Jason recently serviced my AC, and the experience was outstanding. He was professional, knowledgeable, and took the time to explain how I can extend the life of my system while keeping it running as efficiently as possible during the hot summer months. He also walked me through simple maintenance and cleaning tips to help keep everything in top condition between service visits. Thank you, Jason, for your exceptional service and all of the helpful advice—I truly appreciate it!
Michael Perrino
1 month ago
Prompt service and excellent work. Immediate resolution of the problem and Our tech, Jason, was very polite and knowledgeable. HIGHLY RECOMNEND.
Jeong Ae 정애 Jade Davis
2 months ago
Great service. Tiffany and Jason are awesome. Tiffany answers phone call and follow up with me very quickly. Jason is very good communication on A/C issues. I'm a property manager and very satisfied with their services. Highly recommended.
Jeremy Whitmer
2 months ago
Honest, reasonably priced, family owed. Can’t beat it! They came right out and gave us an honest opinion. He even offered to help my wife carry in the groceries! Can’t beat that level of service.
Liz Swicegood
2 months ago
Company did an amazing job. I called about my AC going out and within just a couple hours the AC was fixed. Excellent customer service and fair pricing.
Matthew Siekbert
3 months ago
Can’t say enough good things about this company. They came into my commercial building and fixed my A/C unit knowing that I would buy a Unit if they recommended it and let me know that I would still have another good couple of years of use out of it. I also had them install 2 3 ton mini splits in my warehouse space. A+++ 5 star rating.
SIMS Family
Ready to Restore Comfort?
Free Estimate and Second Opinion on New Installations or Replacements